Privacy Policy

At Yavaan, our Direct-to-Consumer online skin care brand in India (referred to as "we," "us," "our," or "the Company") is committed to protecting the privacy of our customers. This Privacy Policy outlines the types of personal information we collect from our customers, how we use this information, and how we protect it. By accessing our website and using our services, you consent to the collection and use of your personal information as described in this Privacy Policy.

Types of Information We Collect:

We may collect personal information from our customers in several ways, including:

Information provided by customers directly: When you create an account on our website, purchase products, or contact us for customer service, we may collect personal information such as your name, email address, phone number, shipping address, billing address, and payment information.
Information collected automatically: When you visit our website, we may collect certain information about your device, including your IP address, browser type, operating system, and the pages you visit on our site.
Cookies: We may use cookies to collect information about your browsing activity on our website. Cookies are small data files that are placed on your device when you visit our site. We use cookies to personalize your experience, analyze our website traffic, and improve our services.

How We Use Your Information:

We use the information we collect from our customers to:

Provide our services: We use your personal information to process orders, ship products, and provide customer support.
Personalize your experience: We use your information to personalize your experience on our website, including showing you product recommendations and promotions based on your browsing and purchase history.
Improve our services: We use your information to analyze website traffic and improve our website and services.
Marketing: With your consent, we may use your personal information to send you marketing communications about our products and services.

How We Protect Your Information:

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it. We use industry-standard encryption to protect your sensitive information, such as credit card numbers, during transmission. We also restrict access to your personal information to employees who need it to provide our services.

Disclosure of Your Information:

We may disclose your personal information to third parties in the following circumstances:

Service providers: We may share your information with third-party service providers who help us operate our website, process payments, and provide customer support.
Legal purposes: We may disclose your information if required by law or in response to a court order or subpoena.
Business purposes: We may disclose your information in connection with a merger, acquisition, or sale of all or a portion of our business.

Your Rights:

You have the right to access, correct, and delete your personal information. You can do so by logging into your account on our website or contacting us at the email address below.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any changes.

If you have any questions or concerns about our Privacy Policy, please contact us at vivek@yavaan.com