Shipping & Returns

SHIPPING POLICY

At Yavaan, we are committed to providing our customers with high-quality products and excellent customer service. This Shipping Policy outlines the terms and conditions of shipping for our Direct-to-Consumer online skin care brand.

Shipping Options:

We offer several shipping options for our customers in India, including standard shipping and expedited shipping. The estimated delivery times for each option will be displayed at checkout.

Shipping Rates:

Shipping rates are calculated based on the weight and size of the package, as well as the shipping destination. Shipping rates will be displayed at checkout.

Order Processing:

We strive to process and ship all orders as quickly as possible. Orders are typically processed within 3-4 business days. During peak seasons or promotional periods, processing times may be longer. Once your order has been processed, you will receive an email confirmation with your tracking number.

Delivery:

We partner with several reliable shipping carriers to ensure that your order is delivered safely and on time. Delivery times may vary depending on the shipping destination and the shipping option selected. Please note that we are not responsible for delays or delivery failures caused by the shipping carrier.

International Shipping:

At this time, we only offer shipping within India. We hope to expand our shipping options to other countries in the future.

Damaged or Missing Items:

If your order arrives damaged or if an item is missing, please contact us within 24 hours of delivery. We will work with you to resolve the issue as quickly as possible.

Shipping Restrictions:

We are unable to ship to P.O. boxes or APO/FPO addresses. We also do not ship to locations where our products are prohibited or restricted by law.

Changes to Shipping Policy:

We reserve the right to modify or update this Shipping Policy at any time without prior notice. Please check this page regularly for updates.

Contact Us:

If you have any questions or concerns about our Shipping Policy, please contact us at vivek@yavaan.com

Return & Exchange Policy

At Yavaan, we understand that customer satisfaction is our top priority. That's why we offer a free exchange policy on all our skincare products. If you're not completely satisfied with your purchase, you can exchange it for a different product or receive a full refund within 30 days of purchase. To start the exchange process, please contact our customer service team with your order information. Our team is here to help make sure you are completely satisfied with your purchase.